Customer Donation Fund

To be eligible to apply for the fund you must hold a Community Directplus account.

If you don’t have an account, follow this link to find out more about the Community Directplus account.

Any interested Community Directplus account holders can apply for up to £1,000 from the fund to support their community initiatives and activities.

This can range from supporting community centres, mental health programmes, working with young people and much more.

To be eligible to apply for the fund you must hold a Community Directplus Charity and Community bank account.

This is for registered charities, co-operatives, credit unions and community-interest companies and allows you to apply for grants from the Customer Donation Fund.

Follow this link to find out how to apply for a Community Directplus bank account.

To be eligible for the Charity and Community bank account you and key individuals must be:

• 18 or over
• A UK resident with a business address in the UK
• Free from county court judgements (CCJs), bankruptcy and individual voluntary arrangements (IVAs) over the last six years
• Free from missed payments on any personal credit obligations in the last six months

Your organisation must be one of the following:

• Registered charity (exempted charities must provide a letter of authority with their application)
• Co-operative or community benefit society (if applicable, confirmation of registration with Co-operatives UK and community benefits society act required)
• Credit union (evidence of FCA regulated status required)
• Community interest company (must be registered at Companies House)

And your account must not go above any one of the following annual account limits:

• Credit turnover more than £1 million
• Deposit more than £100,000 in cash
• Deposit more than 5,000 cheques

The Co-operative Bank reserves the right to review the account tariff for customers who exceed any one of the following annual limits of credit turnover exceeding £1m, depositing more than £100,000 in cash, or depositing more than 5,000 cheques.

If your organisation is a limited company, the following must be true:

• The director has never been disqualified
• The business has never been subject to insolvency or an intention to dissolve
• The business has not had a negative net worth in the last set of financial accounts.

Applications are open all year round.

They assess applications received from 1st October to 31st March in April.

Applications received from 1st April to 30th September are assessed in October.